For a service so simple and convenient to use, Netflix does have quite a few problems reported every so often. The latest Netflix issue we’ve been asked to look into is the Netflix error NW-2-5. Let’s see what it is.
What is Netflix error NW-2-5?
Netflix connects your PC or device via the internet to its servers. This connection has a lot of intermediaries and settings, that when disturbed can produce errors. Netflix NW-2-5 is the latest problem of this sort to be reported, it is neither the first nor the last, i’m sure. So just like we have done for other problems, we’re going to tell you how to resolve this error too.
Please note that the steps to resolve NW-2-5 Netflix error can vary between devices. To get a more device specific solution, look up the Netflix website’s help centre.
How to Solve Netflix Error NW-2-5
1. Reboot your device
Rebooting your device is the first instinct of most of us whenever a problem occurs. Turn the device off and then turn it back of. This terminates background processes that might be blocking your app from running normally.
2. Clear the cache
Cache is a temporary reserve of information your device keeps on itself to make your apps load faster. But often this can burden the device and cause it to slow down, malfunction or crash apps while they run. So it is advisable to clear the cache every so often to keep the internal memory free. This is especially an issue with lower end Android devices, so keep an eye out.
3. Update or Reinstall the App
Sometimes, the problems that arise on your Netflix could simply be due to maladjusted apps. The apps could have a newer version out that you haven’t updated that irons out the problem. Or, you might not have been able to install the app properly the first time. Occasionally, problem scan also arise due to changes in settings. So in many devices, a good step can be to reinstall the app.
4. Toggle a VPN
VPNs can alternatively cause as well as solve the Netflix NW-2-5 error. If you’re using one, try connecting to a different IP, from a different country maybe. Make sure Netflix is available there first. Or, you could try connecting from your home network without a VPN too. Conversely, if you don’t have a VPN, and this error code bothers you a few times, you might find it useful to install one to your device, or to an intermediary WiFi router device.
5. Check and upgrade your WiFi
A few people have discovered people taking superuser privileges on the WiFi Network, using a few shady apps on their rooted device. This makes them capable of preventing people from accessing the WiFi connection. Switch off the WiFi to throw them off, and then change the password so they cannot connect to your network again. Problems on Netflix can also be caused if the WiFi or internet connection is slow or unsteady. So get in touch with your ISP and ask them the proper questions to explore this possibility as well.
It’s no tough business to solve Netflix Error Code NW-2-5. All you need is the proper knowhow. Let me know if you have any more queries in the comments below.